Shipping Policy

 Venus Maris

At Venus Maris, we believe luxury should arrive with care, precision, and promptness. Our shipping process is designed to ensure your fragrance reaches you safely and on time.


1. Order Processing

  • All orders are processed within 1–3 business days (excluding Sundays and public holidays).

  • Once processed, you will receive an email confirmation with tracking details.


2. Shipping Timeframes

  • Standard Delivery: 4–7 business days (within India)

  • Express Delivery: 2–4 business days (available in select cities)

  • Delivery timelines may vary depending on location, holidays, or unforeseen courier delays.


3. Shipping Charges

  • Free standard shipping on all prepaid orders above ₹999.

  • A nominal shipping fee applies to orders below the threshold or for express delivery options (calculated at checkout).


4. Delivery Partners

We work with trusted and reliable courier services to ensure your order arrives in perfect condition.


5. International Shipping

Currently, we do not offer international shipping. Stay tuned as we expand our delivery network globally.


6. Delivery Issues

If your order is delayed, lost, or arrives damaged, please contact us immediately:
📧 somendra.chaudhary86@gmail.com
Include your order number and tracking ID (if available).


7. Address Accuracy

Please ensure your shipping details are complete and correct. Venus Maris is not responsible for delays or losses due to incorrect addresses.


8. Order Tracking

You can track your order using the tracking link sent to your email once the package is dispatched.